Swiggy has highlighted the success of its partnership with Sulabh International and its in-app feature that allows delivery partners to easily locate nearby Sulabh sanitation facilities across 7 key cities in the country, underscoring the company’s commitment to providing dignified sanitation support on the road.
In March 2025, Swiggy partnered with Sulabh International to provide free access to Sulabh hauchalayas (public toilets) for its delivery partners in Delhi NCR, Mumbai, Thane, Pune, Hyderabad, Bengaluru, and Chennai, discoverable through an in-app feature. This initiative is a tangible step towards providing dignified sanitation options for its delivery personnel and enhancing the overall working environment for its partners across the country. This access offers improved sanitation and relief for women delivery partners directly addressing a primary challenge they face while being on-the-go all day and supporting greater comfort while on the job.
According to Swiggy, in the initial days following the launch of this feature, its delivery partners have used the app to find the closest Sulabh facility approximately 60,000 times. This consistent and high volume of use demonstrates the importance of dignified sanitation opportunities for the gig workforce.
Since its inception, Swiggy has focused on providing better opportunities for its large network of delivery partners, its backbone. Right from insurance to providing upskilling opportunities, Swiggy actively works on initiatives that empower its over 6.9 lakh delivery partners.
Providing accessible public sanitation facilities also helps curb open urination/defecation, leading to cleaner and more hygienic urban environments for everyone, aligning with national cleanliness mission and global SDG 6 (Clean Water and Sanitation)